It can be rewarding to be the team member who solves everyone’s problems and makes work easier—and it can be exhausting. As the role of technology continues to grow in the workplace, tech professionals are not only tasked with building new products but also with ensuring reliable, secure tech service for the rest of the teams in the business.
While they’re quick to let the tech team know if there’s a problem, most of the other professionals in a company rarely see the tech team engaged in their everyday work. Non-tech associates might not even comprehend just how much is on the tech team’s plate at any given time.
While they’re always happy to help out their non-tech team members, tech professionals do need other staff to understand their capabilities—and their limitations. Below, 14 industry leaders from Forbes Technology Council share some of the things they and their teams wish non-tech colleagues knew about a tech professional’s day-to-day work.