Chief technology officers (CTOs) are often seen as hard-working plumbers in the background.
As with everything, 2020 turned the role of the CTO upside down. Now, they are being asked to take the lead on empowering remotely-located employees with workplace technology, making supply chains resilient to further supply chain shocks, and driving security and agility in the same breath. But are they ready?
Their biggest concern is whether the infrastructure runs like a well-oiled machine or is about to break down. Often reporting to the chief information officer, they are concerned with how well the infrastructure can remain fully operational.
For Emma Pudney, chief technology officer for APJ at Rackspace Technology, it varies. And it comes down to how well CTOs realize the new reality.
Image credit: iStockphoto/Nuthawut Somsuk