Technology Shakes Up the Supermarket

The grocery store might be the most visible place to see the ripple effects of technological changes on consumers, companies and American workers. With that being said, it’s safe to say that tech industry changes the supermarket, rapidly.

That’s an insight from my colleague Sapna Maheshwari, who recently wrote about the ways that pandemic-related alterations in food shopping are making grocery stores more like Amazon warehouses.

We talked about the shake-up from what is so far a relatively small percentage of Americans skipping the supermarket to order online, and how stores and their workers are navigating the unknown future of groceries. Is it possible for tech industry to change the idea of supermarket forever?

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